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Modern websites.
+ AI that works while you’re not.

We rebuild your site and wire in AI that answers enquiries around the clock — so you wake up to booked jobs, not missed calls.

Sydney CBD · meets in personFixed-scope where it’s safeAU-hosted by default
Live
Surry Hills café · website rebuild brief sentParramatta plumber · AI SMS responder liveNorth Shore dental clinic · no-show automation bookedCBD law firm · voice front desk in tuningInner West hair studio · front desk bundle liveSurry Hills café · website rebuild brief sentParramatta plumber · AI SMS responder liveNorth Shore dental clinic · no-show automation bookedCBD law firm · voice front desk in tuningInner West hair studio · front desk bundle live

Built on our stack

Who we work with

Twelve verticals. All Sydney-local SMBs.

We deliberately stay narrow. If you're a small business in one of these categories, we already know the moves that work — and the ones that don't.

Restaurants & cafés
Pubs & bars
Tradies (plumbers, sparkies)
Mechanics & tyre shops
Hair & beauty studios
Dentists & physios
Vets & pet groomers
Gyms & personal trainers
Mortgage brokers
Warehousing & logistics
Event companies
Cleaning companies

Not on this list? We’ll still take a look — but be honest, we probably can’t help you as well as someone who specialises in your space.

What we do

Three things. Bundled cheaper than apart.

Three categories of work, ten concrete services. Most clients start with one and add the AI Front Desk bundle once they trust us.

Featured · The killer offer

AI Front Desk Bundle

Your phone rings while you're with a customer, on a roof, or after hours. Half the callers don't leave a message. Half the bookings don't show up.

  • 24/7 voice agent answers in your business voice

    Custom-tuned to your tone and FAQs. Handles bookings, quotes, and urgent call transfers. Customers often assume it's a new staff member.

  • Books appointments straight into your calendar

    Integrates with Calendly, Square, Booksy, and Cliniko. No double-booking, no manual entry — slots confirmed in real time.

  • SMS reminders + smart rescheduling for no-shows

    Reminders timed to booking type. One-tap reschedule link. Deposit capture on high-value slots. Cuts no-shows by ~30%.

  • Auto-replies to Google reviews, escalates 1–3 star to you

    4–5★ reviews get a warm, on-brand reply automatically. 1–3★ are flagged to you with a draft response and context. Monthly reputation report included.

  • Daily 7am brief: bookings, missed calls, new reviews

    One SMS each morning — bookings for the day, overnight missed calls, new reviews. No new dashboard, no new login.

Book a callSee bundle details

Bundle pricing

All-in

A$1,500setup
A$1,200/ month

~A$800/mo cheaper than buying the same services à la carte. Replaces a part-time Sydney receptionist (A$3–5k/mo loaded).

What’s included

How we work

Four steps. No mystery.

This is the same rubric we use to grade leads internally with Hermes. We use it on ourselves before we use it on you.

01

Audit

We look at your business — quietly

Before we even speak, Hermes (our internal scoring agent) audits your online presence: site speed, booking flow, review velocity, missed-call estimate. Two-page report, no slide deck.

02

Scope

Honest 15-minute call

We walk you through what we found, where the easy wins are, and whether we're actually the right fit. About a quarter of the time we tell you no — that's fine.

03

Quote

Plain-English proposal

One page. What we'd build, what it'll cost, what it'll save. Fixed scope where it's safe, no surprise invoices.

04

Ship

Live in 7–21 days

Most builds are live in a week or two. Demos every Friday. You're not waiting six months for an agency to finish the discovery phase.

Proof, not promises

The stack you’d hire is the stack we already run.

We don't have a glossy client roster yet — we're new. What we do have is our own production AI infrastructure, running 24/7. Treat us as our own case study.

Internal agent uptime

99.97%

OpenClaw trading stack, rolling 90 days

Autonomous decisions / day

1.4M+

Across Hermes and OpenClaw orchestration

Median page LCP

0.9s

Across sites we've shipped on this stack

Manual ops hours saved

320 / mo

Aggregated across in-house automations

Metrics shown are aggregated from our internal autonomous systems (Hermes orchestration and OpenClaw trading). Sources and methodology available on request — we don’t do made-up case studies.

Why Pinchy Inc

Six reasons we’re not
another marketing shop.

Sydney-local

We work AU hours, meet you in person in the CBD or Inner West, and our servers live in this hemisphere.

AI-native, not AI-cosplay

We run our own autonomous trading and lead-finding agents in production. The stack you'd hire is the stack we use.

Production-grade by default

TLS, CSP, container hardening, observability. We don't ship demos disguised as deployments.

Fixed-scope where it's safe

We quote with the same care we ship with. No surprise invoices, no scope-creep theatre.

Observable from day one

Every system we deliver comes with dashboards, alerting, and a written runbook. You're not blind after handover.

Outcomes, not retainers

We'd rather quote a A$4k automation that saves you 20h/week than rent you a strategist by the hour.

Honest comparison

We’ll tell you when you don’t need us.

DIY tools have come a long way. Big agencies still exist for a reason. Here's where we actually fit — and where we don't pretend to.

Feature
DIY / freelancer
Traditional agency
Pinchy IncRecommended
Ships in under 3 weeks
Sometimes
Rarely
Standard
AI voice + SMS that actually works
No
Outsourced
Built in-house
Fixed-scope quote with hard cap
Time & materials
Yes, where it's honest
AU-hosted, AU support hours
Maybe
Often not
Always
Replaces a part-time receptionist
No
No
Yes — A$1,200/mo
Owns its own AI infrastructure
Rents SaaS dashboards
Yes — Hermes & OpenClaw
What clients say

Early signal, unedited.

Real names, real Sydney clients, unedited.

Working with Todd and the team at Pinchy Inc was an absolute pleasure from start to finish. The whole website build process was smooth, professional, and surprisingly easy on our end. The domain name setup and hook-up was especially impressive — they handled the technical side seamlessly and made it stress-free. The final result looks modern, professional, and perfectly represents our business. Highly recommend Pinchy Inc to any Sydney business looking for a reliable AI and web consultancy team.
Terence logo

Terence

AMT Anodising, Sydney

We recently worked with Pinchy Inc to integrate Stripe payments into TradingScript.ai, and the experience was excellent throughout. They made what could have been a complicated setup feel straightforward and efficient, handling subscriptions, checkout flows, and payment integration with a high level of professionalism. Communication was fast, the implementation was clean, and everything was delivered in a way that felt tailored to our platform rather than a generic solution. We'd confidently recommend Pinchy Inc to any business needing modern payment integration or custom web development work.
TradingScript.ai logo

TradingScript.ai

Trading analytics, Sydney

Talk to us

Book a 15-min
Sydney call.

Pick a time and we’ll have an honest look at what’s costing you money — missed calls, no-shows, a site that looks asleep. If we’re not the right fit we’ll say so and point you somewhere honest.

Pick a time on the calendar
  • 15 minutes, no slide deck
  • We arrive having already audited your site quietly
  • You leave with at least one specific recommendation
  • Zero obligation. We tell you no when no is the right answer.
AU-hosted · Never sold · You can request deletion any time

Prefer we reach out? Drop a few details and we’ll be in touch within one business day.

We’ll only contact you about your enquiry. No newsletters.

FAQ

The questions we usually get first.

Yes. Todd is Sydney-based and we meet clients in person across the CBD and Inner West. Servers and data stay in AU regions unless you specifically need otherwise.

A$200/mo for the Owner Co-Pilot, or a A$1,200 one-off for a local SEO + GMB cleanup. Most clients start with one service and add the bundle once they trust us.

It does. We custom-tune the voice with you, we don't use the generic robo-voice. Customers occasionally ask if it's a new staff member.

It transfers to you (or whoever you nominate) with a brief: caller name, what they want, urgency. You pick up an already-qualified call, not a cold one.

Yes — happy to sign your standard NDA before any audit. Data lives on AU infrastructure, never sold, never shared.

Website rebuilds: 7 days. Voice front desk: 10–14 days (we need time to tune the agent to your business). Bundle: 14–21 days for the full setup.

Ready when you are

Fifteen minutes. One honest read on your business.

Sydney time, no slide deck. We’ll either spot something worth building, or we’ll tell you to keep your money — both are wins from our side.